Effective Date: 1st September 2022

Remedy:Reformer Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.remedyreformerstudio.com, including when you provide personal information and payment details.

By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Your name, email address, phone number, billing address, and other identifying information you provide.

• Payment Information: Credit card or debit card details collected for transactions.

• Account Information: Username and password, if you create an account.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your purchases, orders, and payments.

• Provide, operate, and maintain our website and services.

• Communicate with you, including customer service and marketing messages (with your consent).

• Improve our website, services, and user experience.

• Detect and prevent fraud and security threats.

3. How We Protect Your Information

We take your security seriously and use a range of measures to protect your information, including:

• SSL (Secure Socket Layer) encryption for data transmission.

• Secure payment gateways that comply with PCI-DSS standards.

• Regular security audits and vulnerability scanning.

• Restricted access to your personal and card information to authorized personnel only.

We do not store full card details on our servers. Card information is securely processed by our third-party payment providers.

4. Sharing Your Information

We only share your information in the following circumstances:

• With trusted third-party service providers (e.g., payment processors) who help us operate our business.

• When required by law or to respond to legal requests.

• To protect our rights, privacy, safety, or property.

We never sell your personal or payment information.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your information (subject to legal obligations).

• Opt-out of marketing communications at any time.

To exercise any of your rights, please contact us at [insert contact email].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can manage your cookie settings through your browser at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.